United Woundcare Institute is a leading healthcare innovator developing cutting-edge solutions in wound care and mobile health.

Position Overview:

We are seeking a dedicated and knowledgeable Clinical EMR Trainer to join our team in Park Ridge/Naperville, IL. This role will focus on providing essential EMR support and training to new and existing providers, with a primary focus on the Wound Plan system. As a key member of our team, you will work to ensure seamless integration and functionality of the wound plan within our clinical practice.

Key Responsibilities:

  • Wound Plan Training: Serve as the primary trainer for new and current providers on our home-grown Wound Plan EMR system, ensuring they are proficient in using the EMR for wound assessment, treatment, and documentation.
  • EMR Support: Provide ongoing clinical support, troubleshooting issues, answering questions, and assisting providers in utilizing the Wound Plan system effectively.
  • Provider Support: Available to receive calls, messages, and support requests from providers regarding wound documentation, assessments, and treatment within the Wound Plan EMR.
  • Collaboration with Clinical Team: Work closely with providers and IT to ensure that the Wound Plan system is operating smoothly and that any technical or clinical challenges are addressed promptly.
  • Wound Care Knowledge: Use your understanding of wound care to support providers in accurately documenting and managing patient care using the EMR system.
  • Continuous Improvement: Help identify and implement best practices for using the Wound Plan system to improve efficiency and patient care outcomes.

Qualifications:

  • Education/Experience:
    • Medical Assistant (MA) or equivalent clinical training.
    • Previous experience in wound care preferred, but not required.
    • Hands-on experience with EMR systems, specifically in a clinical setting.
  • Skills & Abilities:
    • Strong technical knowledge of EMR functionality.
    • Excellent communication and interpersonal skills to effectively train providers and collaborate with the clinical team.
    • Ability to troubleshoot and resolve technical issues related to the Wound Plan EMR system.
    • Ability to work independently and respond to provider requests in a timely manner.
    • Strong organizational skills with attention to detail.