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The Enhanced Care Team Clinical Assistant plays a vital role in supporting the Enhanced Care Team Provider in delivering exceptional advanced wound care. This position requires strong clinical knowledge, organizational skills, and a commitment to patient advocacy. The Clinical Assistant will coordinate with healthcare facilities, patients, and care teams to ensure seamless transitions, thorough care processes, and optimal patient outcomes.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Clinical Assistance
- Assist the Enhanced Care Team Provider in clinical duties to support advanced wound care treatments.
- Prepare patients and necessary materials for procedures, including debridement and grafting.
- Maintain and update patient records with accuracy and confidentiality.
- Discharge Coordination
- Collaborate with healthcare facilities and ROC (Regional Operations Coordinator) teams to manage discharges for patients transitioning to home care.
- Ensure all necessary clinical instructions, equipment, and follow-up plans are in place for discharged patients.
- Patient Advocacy Coordination
- Act as a liaison between the facility, patient, and patient advocacy team to advocate for patient needs and ensure their concerns are addressed.
- Facilitate communication to promote patient-centered care and improve overall patient satisfaction.
- Clinical Documentation and Compliance
- Ensure all clinical documentation, including advanced wound care checklists, is thoroughly completed and complies with regulatory standards.
- Monitor and report on clinical processes to support quality improvement initiatives.
- Procedure Responsibility
- Oversee the timely and effective completion of wound care procedures, from debridement to grafting.
- Coordinate with the care team to ensure the highest standards of clinical excellence in advanced wound care practices.
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